Cv 999 Terms & Conditions — Full Bengali Version

By using the cv 999 (cv999-taka.com) website and mobile app, you automatically agree to these terms and conditions. This document constitutes a legal agreement between you and cv 999. Please read each clause carefully before using the platform.

These terms and conditions are governed by the applicable laws and regulations of Bangladesh. cv 999 reserves the right to update these terms at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

Cv 999 is an entertainment gaming platform. All forms of betting and gaming carry a risk of financial loss. Never wager more than you can afford to lose. cv 999 does not guarantee any specific outcome.

These terms are published in both English and Bengali. In the event of any conflict, the Bengali version shall be considered authoritative.

To open an account with cv 999, you must complete the registration form with accurate and complete information. Accounts created with false details may be closed at any time and any remaining balance may be forfeited.

Information required at the time of registration:

• Full legal name (as per national ID)
• An active mobile number (an OTP will be sent for verification)
• Date of birth (to confirm you are 18 or older)
• A strong password

Each person may open only one cv 999 account. Any attempt to create multiple accounts using the same device, IP address, or payment method will result in all associated accounts being suspended.

The security of your account is your responsibility. Never share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

Cv 999 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. New payment methods may be added in the future. Any updates will be announced on the website.

The mobile banking number you provide when requesting a withdrawal must be registered in your own name. Withdrawals to third-party numbers will not be processed.

Cv 999 will never ask you to send money to an account or share your personal banking details. If you receive such a request, report it to our support team immediately.

Cv 999 offers a variety of bonuses and promotions. Each bonus has its own terms and wagering requirements. Please read the relevant terms carefully before claiming any bonus.

Welcome Bonus: New members can receive a Welcome Bonus of up to 200% on their first deposit. To withdraw this bonus, you must wager 20 times the total bonus amount.

• The welcome bonus applies to your first deposit only
• Wagering must be completed within 30 days of receiving the bonus
• If wagering requirements are not met, the bonus and any associated winnings will be forfeited
• Only selected games count towards wagering requirements on bonus bets

Cashback offer: Weekly cashback is credited directly to your real balance with no wagering requirements. However, a minimum bet amount must be placed during that week to qualify for cashback.

Cv 999 reserves the right to modify or cancel any bonus offer. If the terms of an ongoing promotion change, members will be notified via email or SMS.

The following rules must be followed when betting on cv 999. They apply to all game types — cricket betting, football, Live Casino, and slots.

Sports Betting:

• Minimum bet: ৳ 100
• Maximum single bet: ৳50,000
• Pre-match bets cannot be cancelled once the match has started
• Odds in live betting change in real time; the odds at the moment the bet is confirmed are final
• If a match is abandoned or cancelled, the bet amount will be refunded

Casino & Slots:

• Each game has its own minimum and maximum bet limits
• All games use certified RNG (Random Number Generator) technology
• Game outcomes are not predetermined; every round is fully independent
• If a game is interrupted due to a lost internet connection, the system will automatically determine the outcome

Cv 999 reserves the right to void any bet if unusual betting patterns are detected. Payments may be held and an investigation carried out for any suspicious activity.

The following activities are strictly prohibited on the cv 999 platform. Violating these terms will result in permanent account closure and forfeiture of all balances.

Cv 999 complies with Anti-Money Laundering (AML) policy. Any account flagged for suspicious financial activity will be suspended immediately, and the relevant authorities will be notified if necessary.

Cv 999 treats the protection of your personal information as its highest priority. Any information you provide is used solely for account management, payment processing, and meeting legal obligations.

Information we collect:

• Name, mobile number & date of birth
• Device information & IP address (for security purposes)
• Transaction history & gaming activity
• Copy of ID document for KYC verification

Cv 999 never sells your personal information to third parties. However, information may be disclosed when required by law or government directive. For more details, visit our Privacy Policy Read.

Cv 999 believes gaming is a form of entertainment — not a solution to financial problems. We encourage all members to enjoy gaming responsibly.

Tools provided by cv 999:

• Deposit limit: Set daily, weekly, or monthly deposit limits
• Session limit: Set a limit on how long you can play in a single session
• Cooling-Off Period: Temporarily suspend your account for a set period
• Self-exclusion: Take a break for anywhere between 6 months and 5 years
• Reality check: View a summary of your gaming session after a set period

For more details, visit our Responsible Play Visit the page.

You can request to close your cv 999 account at any time by contacting our support team. Please withdraw any remaining valid balance before the account is closed.

Cv 999 may suspend or terminate an account for the following reasons:

• Violation of any provision of these terms and conditions
• Providing a false identity or incorrect information
• Suspicious financial activity
• Operating multiple accounts
• Bonus system abuse
• Hacking or attempting unauthorized access to another person's account

If an account is closed due to a terms violation, the balance may be forfeited. For voluntary closures — such as self-exclusion or a personal request — any valid balance will be returned.

If you have a complaint or dispute, please contact our support team first. We believe in friendly, prompt resolutions.

Steps for resolving a dispute:

1. Send us a detailed message at our support email (support@cv999-taka.com)
2. Our team will respond within 48 hours
3. Escalation to senior management level if required
4. A final decision will be issued within 7 business days

Cv 999 reserves the right to modify, add to, or revise these terms and conditions at any time. The updated date will be noted on the website following any changes.

For significant changes, members will be notified via SMS or email to their registered mobile number. Continued use of the platform after any changes takes effect will be considered acceptance of the revised terms.

We recommend visiting this page regularly to stay up to date with the latest terms and conditions.

If you have any questions or comments about these terms and conditions, please contact our support team. We provide assistance in Bengali and aim to respond as quickly as possible.

• Email: support@cv999-taka.com
• Live Chat: Click the chat icon at the bottom right of the website
• Support hours: 7 days a week, 9:00 AM to 11:00 PM